Certified Walk-Through Tech

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Learn how to become a Certified RV Walk-Through Technician to start doing show outs today! $247.00

Dealerships are always looking for trained individuals that have the knowledge to instruct new customers on how the various systems in their rig work.

This course is GREAT for the individual who is going into the Workamping experience and is looking for a way to supplement their income while they live the carefree life on the road. In today’s RV market, we are seeing a basic 2 to 4 hour show out paying $40 to $80 and depending on the complexity of the bigger rigs, the pay can go up to $150 to $250 for a 4 to 6 hour session. You can help the buyer get off on the right foot by teaching them the ins and outs of their new RV. You provide them with an in-depth walk through with notes and check sheets so when they are on their own they will remember where things are and how they work.

This course is a 6-hour instructional webinar broken into three sessions, with each being two hours long. This course will provide you with a detailed manual of checklists and how-to sheets.  All of this will be on CD format.

Dealership Relations – Session 1

  • What are the RV Dealers and rental companies looking for in a Certified Walk-Through Technician
  • How to sell yourself to the dealership or rental company
  • Setting up the agreement of payment, when and how you are to be paid
  • Code of Conduct and Ethics
  • How you can increase your take home pay
  • Working with the Sales Department, the Service Department and Parts Department
  • Customer Relations
  • Setting up the new buyer appointments
  • How to stage and preview the RV before your customer arrives
  • Developing a list of add-ons, accessories that the buyer must have
  • Preparing the literature, check list, warranty paperwork, keys and owner’s manuals
  • Greeting the new Recreational Vehicle Buyer
  • Exterior and why you start the inspection on the exterior
  • Setting the unit up
  • How to inspect the sidewalls, doors and windows
  • Explaining the importance of roof inspections and maintenance
  • RV Awning operation
  • Hooking up the RV utilities (power, cable/internet, water and sewer)
  • Propane Systems Operation – trick & traps

 

Interior of the Unit – Session 2

  • Demonstrating slide-out(s) operation
  • Examining the ceiling, walls and floor covering – explain the maintenance and care
  • Emergency RV and safety equipment – what they are and how they work
  • Furniture and bed set up
  • Electrical System
  • Battery location and maintenance
  • Converter operations
  • Circuit breakers and fuse systems in RVs
  • Tank and power monitor panel operation
  • GFCI function and operation
  • Water pump operation
  • Fans and lights operation
  • Appliance operation
  • Range/Cook top and oven
  • Microwave oven
  • Refrigerator operation
  • Air Conditioning in an RV
  • Furnace
  • Water heater
  • Interior plumbing functions
  • Toilet tricks and traps
  • Tank(s) how many and which tank serves which function
  • Shower and sink operation
  • Fresh water tank and city hookup functions

 

Seals, Labels and Data Plates – Session 3

  • Where to find the Weight Labels with capacity ratings on a RV
  • Discuss weight distribution
  • Trailer hookup and Towing
  • Hitch and sway controls
  • 7 pin hookup
  • Why they need the Break Away switch hooked up properly
  • Tire and brakes
  • Where to find the air pressure rates
  • Air pressure
  • Lug nut torque ratings
  • How often to check the brakes shoes and pack the bearings
  • Road Test
  • Pre-trip check list for new RVer
  • Walk around procedures
  • Determine the drivers experience
  • Dash accessories and components
  • Motorized units
  • Fluid inspection
  • Explaining the physical requirements – height, width and weight characteristics
  • Service requirements
  • Hooking up town bars, brakes and lights
  • Explain warranties and complete paperwork for dealer sales completion
  • Other things to do before you deliver the keys to the customer

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